FAQs

Frequently Asked Questions.

How can the Me Moments subscription help me make a difference in my life?

At Me Moments, we're dedicated to enhancing your life during the transformative midlife journey by translating evidence-based wellbeing research to create and curate experiences. Here's how we make a meaningful impact:

Self-Care for a Healthier You: In your forties and fifties, life's demands can easily overshadow self-care. That's where our monthly boxes come in. Packed with eco-friendly, handpicked products from women-owned businesses, they offer a delightful escape from the daily grind. Embrace self-care, reduce stress, and nurture a healthier, more balanced you.

Personal Growth: Midlife often triggers questions about identity, meaning, and purpose. Our personalised strengths debrief sessions provide tailored guidance as you navigate this phase. Moreover, each strengths-themed box empowers you to reconnect with your inner self, discover your strengths, and embrace your best self. Fueling further growth, our online, expert-led sessions cover a range of midlife topics, ensuring you have access to valuable insights and information.

Connection + Celebration: Feeling isolated on your midlife journey? Our online community offers a supportive space where you can connect with like-minded women facing similar challenges. Share your experiences, gain valuable insights, and find the camaraderie you've been yearning for. With a Me Moments Inspired subscription, you're not just surviving midlife; you're thriving in it. We're here to help you discover joy, confidence, and purpose during this transformative stage of life.

When will I receive my first Me Moments Box?

We ship our subscription boxes by the 5th of every month. If you purchase a past box, it will be shipped within 2-5 business days of purchase.

When will I be charged for the subscription?

Your card will be charged when you make the initial purchase and then on the first of each subsequent month throughout the duration of your subscription.

What is your cancellation policy?

For our 6-month or 12-month subscription, you'll be billed for the full commitment period. Your satisfaction is our priority. If you have any feedback or encounter any issues, please let us know at hello@memoments.com.au.

If you prefer a more flexible option, we offer a month-to-month subscription which you can cancel anytime.

What happens if I am on holiday and not available for the box delivery?

You are going on holiday - YAY! You can easily pause your subscription for the upcoming month by logging into your Me Moments Account before our monthly cutoff date on the 1st of every month.

If you would like to receive the box you missed when you return, please contact us at hello@memoments.com.au, and you can purchse it at the same cost you would have paid on your subscription plan.

If you wish to receive the box you missed when you get back, get in contact with us at hello@memoments.com.au and you can purchase it for the same cost you would have paid on the subscription plan.

After 12 months, will I continue to receive newly themed boxes?

Yes! Each box we deliver is a unique and exciting experience. We're dedicated to bringing new strengths and concepts to your doorstep, ensuring your Me Moments subscription remains a delightful journey of discovery.

Where do you ship?

We currently ship across Australia.

Can I gift a box?

Absolutely! When gifting a Me Moment subscription, select your desired subscription length, tick the 'gift box', provide your billing address, and speficy the gift recipent's shipping address during checkout. You can also include a personalised gift note to make it extra special.

Additionally, we offer gift-wrapping for $9.95, which you can select at checkout.

I have another question that is not here. Where can I go?

If you have any other questions, please send us an email at hello@memoments.com.au and we'll be happy to help.